Yes, our return policy is 14 days.
Internal memory is 8 GB and is expandable.
Yes, we can!
To access your channels you'll need to register your bar so the bar knows who is using the services. You'll need your email address and desired password. Confirmation will be sent to your email. Make sure you open this email.
CipherTV is only able to work on 1 device at a time.
Yes, as long as it's equipped with an HDMI connection.
Yes, you may log in on up to 7 devices (5 concurrent and 2 roaming devices).
ADSL has a dedicated connection to your home with less disturbance and fluctuation in download and upload speed compared to Cable which is a shared connection. At peak times there may be more variation.
Yes, please contact us, we'd be happy to assist you.
No, you have access to any country, just dial out!
Yes, we encourage it! As long as the cable modem is on the approved list we can use it. If you have an VDSL modem that is not on the list, we'd be happy to look to see if it's compatible.
Cable modems will require a picture of the MAC address for our records.
Approved Cable Modems:
DOCSIS 2.0 only: Motorola SB5100 • Motorola SB5101 • Motorola SB5102 • Motorola SB5120 • Cisco DPQ2160 • Coship CCM2000A Wireless
DOCSIS 3.0 capable: Motorola SB6120 • Thomson DCM475 • Huawei - MT130U • Hitron CGN - Wireless • Hitron CDA-RES • Technicolor TC300
Recommended VDSL Modems:
Actiontec T2200M • ZyXEL VSG1432